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Terms & Conditions

Last updated: June 2026

1. Introduction and Acceptance

These Terms and Conditions (“Terms”) govern your use of the LIACourt online portal, website, and related services (collectively, the “Platform”) operated by the London International Arbitration Court (“LIACourt”, “we”, “us”, or “our”), registered in England and Wales.

By accessing or using the Platform, registering an account, submitting a dispute resolution request, or participating in proceedings administered through the Platform, you agree to be bound by these Terms in their entirety. If you do not agree to these Terms, you must not use the Platform.

2. Definitions

  • “Platform” means the LIACourt website at liacourt.org.uk and the secure online case management portal.
  • “User” means any individual who accesses the Platform, including claimants, respondents, legal representatives, arbitrators, mediators, and case managers.
  • “Case” means any arbitration, mediation, or hybrid dispute resolution proceeding administered through LIACourt.
  • “Proceedings” means the formal dispute resolution process commenced under the LIACourt Rules.
  • “Confidential Information” means all case-related documents, submissions, communications, awards, and decisions shared via the Platform.

3. User Accounts and Access

3.1 Registration. Access to the secure case management portal requires registration. You must provide accurate, complete, and current information at the time of registration and keep it updated.

3.2 Account Security. You are responsible for maintaining the confidentiality of your login credentials. You must notify LIACourt immediately at contact@liacourt.org.uk if you suspect any unauthorised access to your account.

3.3 Two-Factor Authentication. The Platform employs two-factor authentication (2FA). You agree to keep your registered email address active and accessible for the receipt of 2FA verification codes.

3.4 Account Suspension. LIACourt reserves the right to suspend or terminate any account that is used in breach of these Terms, found to be fraudulent, or inactive for an extended period, without prior notice.

4. Use of the Platform

4.1 Permitted Use. You may use the Platform solely for the purpose of participating in, managing, or monitoring dispute resolution proceedings administered by LIACourt, or for obtaining information about LIACourt’s services.

4.2 Prohibited Conduct. You must not:

  • Use the Platform for any unlawful purpose or in violation of any applicable law or regulation;
  • Attempt to gain unauthorised access to any part of the Platform or any other user’s account;
  • Upload, transmit, or share any content that is defamatory, fraudulent, or infringes any third party’s intellectual property rights;
  • Introduce any virus, malware, or other harmful code into the Platform;
  • Use automated tools, scripts, or bots to scrape, extract, or interfere with the Platform;
  • Misrepresent your identity, qualifications, or authority to act on behalf of any party.

4.3 Document Submissions. Documents uploaded to the Platform must be accurate, authentic, and relevant to the proceedings for which they are submitted. LIACourt is not responsible for verifying the authenticity of user-submitted documents.

5. Confidentiality

5.1 Duty of Confidentiality. All users acknowledge that arbitration and mediation proceedings are confidential in nature. You agree not to disclose any Confidential Information obtained through the Platform to any third party not authorised to participate in the relevant proceedings, except as required by law or court order.

5.2 Platform Communications. All communications made through the Platform’s messaging system, document exchange, and case timeline are subject to the same duty of confidentiality.

5.3 Exceptions. The confidentiality obligation does not apply to information that: (a) is or becomes publicly available through no breach of these Terms; (b) was already known to you before disclosure; or (c) must be disclosed pursuant to a legal obligation.

6. Intellectual Property

6.1 LIACourt Content. All content on the Platform that is not user-submitted — including the website design, logo, text, graphics, software, and documentation — is the intellectual property of LIACourt and is protected by English and international copyright law. You may not reproduce, distribute, or create derivative works from this content without our prior written consent.

6.2 User-Submitted Content. You retain ownership of documents and content you upload to the Platform. By uploading content, you grant LIACourt a limited, non-exclusive licence to store, display, and process that content solely for the purpose of administering the proceedings.

7. Disclaimer of Warranties

The Platform is provided on an “as is” and “as available” basis. LIACourt makes no warranties, express or implied, including but not limited to:

  • That the Platform will be uninterrupted, error-free, or free from technical faults;
  • That any particular outcome will be achieved in proceedings;
  • That the Platform will be compatible with all devices or operating systems.

Nothing in these Terms affects your statutory rights under English law.

8. Limitation of Liability

8.1 To the fullest extent permitted by law, LIACourt shall not be liable for any indirect, incidental, special, or consequential loss or damage arising out of or in connection with your use of the Platform, including but not limited to loss of data, loss of profits, or business interruption.

8.2 LIACourt’s total aggregate liability to you in connection with the Platform shall not exceed the fees paid by you to LIACourt in the twelve (12) months preceding the event giving rise to the claim, or £500 (five hundred pounds sterling), whichever is greater.

8.3 Nothing in these Terms limits LIACourt’s liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be limited or excluded under English law.

9. Data Protection and Privacy

LIACourt processes personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using the Platform, you consent to the collection and processing of your personal data as described in our Privacy Policy, which forms part of these Terms and is available at liacourt.org.uk/privacy-policy.

Your data will be used solely for the purposes of administering your account and any proceedings you are involved in, and will not be sold or shared with third parties except as required for those purposes or by law.

10. Third-Party Links and Services

The Platform may contain links to third-party websites or services for reference purposes. LIACourt has no control over and accepts no responsibility for the content, privacy practices, or availability of those sites. Inclusion of a link does not imply endorsement.

11. Changes to These Terms

LIACourt reserves the right to modify these Terms at any time. Changes will be posted on this page with an updated “Last updated” date. Continued use of the Platform after changes are posted constitutes your acceptance of the revised Terms. We will endeavour to notify registered users of material changes by email.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising out of or in connection with these Terms that cannot be resolved amicably shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact

For questions regarding these Terms, please contact:

London International Arbitration Court Email: contact@liacourt.org.uk Website: liacourt.org.uk